1. Introduction

These Terms and Conditions ("Terms") govern the provision of architectural visualization services by Script Visuals Limited, a company registered in England and Wales (Company Number: 16486840) with registered office at 27A Redcliffe gardens, SW10 9BH, London, UK ("we", "us", "our", "Script Visuals").

By engaging our services or accepting a quotation, you ("Client", "you", "your") agree to be bound by these Terms.

2. Services

2.1 Scope of Services

We provide architectural visualization services including but not limited to:

• 3D rendered images and illustrations

• Video animations and walkthroughs

• Interactive digital content

• Virtual reality experiences

• Technical visualization for design and build projects

2.2 Service Delivery

All services are provided remotely. We do not provide physical products unless specifically agreed in writing.

3. Quotations and Orders

3.1 Quotations

• All quotations are valid for 30 days unless otherwise stated

• Quotations are based on information provided by the Client at time of enquiry

• We reserve the right to adjust pricing if project scope changes

• Acceptance of a quotation constitutes agreement to these Terms

3.2 Project Scope

• Detailed project specifications will be agreed before commencement

• Any changes to agreed scope may result in additional charges

• Additional work requests will be quoted separately

4. Payment Terms

4.1 Payment Schedule

• Payment terms are as specified in individual quotations

• Standard payment terms are 25% deposit upon acceptance, 75% on completion

• Payment is due within 14 days of invoice date unless otherwise agreed

• All prices are exclusive of VAT where applicable

4.2 Late Payment

• Interest may be charged on overdue accounts at 8% above Bank of England base rate

• We reserve the right to suspend work on overdue accounts

• Ownership of deliverables remains with Script Visuals until full payment received

5. Client Obligations

5.1 Information and Materials

You agree to provide:

• Accurate and complete project information

• All necessary drawings, plans, and reference materials

• Timely feedback and approvals

• Clear brief and project requirements

5.2 Third Party Rights

You warrant that:

• You have authority to commission the work

• All materials provided are free from third-party rights

• You have necessary permissions for the project

• Use of provided materials will not infringe any rights

6. Intellectual Property

6.1 Ownership of Deliverables

• Upon full payment, you receive usage rights to final deliverables for agreed purposes

• We retain copyright in all creative work and methodologies

• You may not resell, redistribute or claim ownership of our creative work

• We reserve the right to use completed work for portfolio and marketing purposes

6.2 Client Materials

• You retain ownership of materials provided to us

• You grant us license to use provided materials solely for your project

• We will not use your confidential information for other purposes

7. Revisions and Approvals

7.1 Revision Process

• Standard quotations include a specified number of revision rounds

• Additional revisions beyond agreed scope will be charged separately

• All feedback must be provided in writing

• Final approval must be given in writing before project completion

7.2 Client Approval

• You are responsible for reviewing and approving all deliverables

• We are not liable for errors not identified during approval process

• Significant changes after approval may incur additional charges

8. Delivery and Performance

8.1 Delivery Timescales

• Delivery dates are estimates based on information available at project start

• Timescales may be affected by Client delays in providing information or approvals

• We will notify you of any anticipated delays

8.2 File Delivery

• Final files delivered in agreed formats via secure digital transfer

• Physical delivery only if specifically agreed and charged

• You are responsible for backing up received files

9. Liability and Limitations

9.1 Limitation of Liability

• Our total liability is limited to the total fees paid for the specific project

• We exclude liability for indirect, consequential, or special damages

• We are not liable for loss of profits, data, or business interruption

• This limitation applies except where prohibited by law

9.2 Professional Standards

• We will perform services with reasonable skill and care

• We do not guarantee specific outcomes or results

• Technical accuracy of visualizations depends on accuracy of information provided

10. Force Majeure

We are not liable for delays or failure to perform due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, internet outages, or other force majeure events.

11. Confidentiality

11.1 Mutual Confidentiality

• Both parties agree to keep confidential information secure

• Confidential information may only be used for the agreed project purposes

• This obligation continues after project completion

11.2 Exceptions

Confidentiality does not apply to information that:

• Is publicly available

• Was known before disclosure

• Is required to be disclosed by law

12. Termination

12.1 Termination Rights

Either party may terminate with written notice if:

• The other party breaches these Terms and fails to remedy within 14 days

• The other party becomes insolvent

• There is frustration of the project purpose

12.2 Effect of Termination

• You remain liable for payment of work completed

• We will deliver work completed to date of termination

• Confidentiality obligations survive termination

13. Data Protection

We process personal data in accordance with UK data protection laws. Our Privacy Policy, available on request, details how we handle personal information.

14. Dispute Resolution

14.1 Governing Law

These Terms are governed by English law and subject to the exclusive jurisdiction of English courts.

14.2 Dispute Process

We encourage resolution of disputes through direct discussion. If this fails, disputes may be referred to mediation before court proceedings.

15. General Provisions

15.1 Entire Agreement

These Terms constitute the entire agreement and supersede all prior negotiations, representations, or agreements relating to our services.

15.2 Variations

Variations to these Terms must be agreed in writing and signed by both parties.

15.3 Severability

If any provision is found invalid or unenforceable, the remainder of these Terms continues in full force.

15.4 Assignment

You may not assign your rights under these Terms without our written consent. We may assign our rights with reasonable notice.

16. Contact Information

Script Visuals Limited Email: office@scriptvisuals.com Phone: (+44) 7903514187 Address: 27A Redcliffe Gardens, SW10 9BH, London, UK

These Terms and Conditions are effective from 02-07-2025 and supersede all previous versions.